Your satisfaction is our primary mission. If it’s not right, we’ll fix it.
The Promise
30-Day Money Back Guarantee
We want you to love your artifacts. If you’re not 100% satisfied, you can return your order for a replacement or a full refund within 30 days of delivery.
Eligibility
Is my item returnable?
To ensure a smooth process, please make sure the item is:
Unused and in its original condition.
In the original packaging.
Not a custom/engraved piece or a final sale item.
The Process
How to start a return
1
Email us at support@epiclootshop.com
2
Follow our return instructions via email.
3
Ship the item back using a trackable service.
Refunds
When will I get my money back?
We process your refund within 3 business days of receiving your return. Your bank or credit card company may then take 3-20 days to reflect the credit in your account.
Restablecer su contraseña
Le enviaremos un correo electrónico para restablecer su contraseña.
