Heart of the Abyss
Frequently Asked Questions
Everything you need to know before you order, with confidence.
How do I know my exact ring size?
We’ve made it incredibly easy. Every ring page includes our detailed Size Guide. We provide simple instructions for measuring your finger at home to ensure you get the perfect fit on your first try.
What if I am between two ring sizes?
We always recommend sizing up. A slightly looser ring is much more comfortable, especially since fingers can naturally fluctuate slightly during the day.
What happens if I order the wrong size?
We want your ring to fit flawlessly! If you need a different size, our team is here to help. We offer a seamless exchange process where we arrange the crafting of your new ring and coordinate the fulfillment logistics. Just reach out, and we’ll happily guide you through the quick steps to get your perfect fit on its way.
Is my payment information secure?
Absolutely. Our checkout uses trusted, world-class 256-bit SSL encryption. We never store your credit card information, ensuring your data is 100% protected.
Do you offer special deals or VIP promotions?
Yes! When you join our community newsletter, you unlock an exclusive discount on your first order, plus you’ll be the first to know about new mythological collections and private sales.
How long until my order arrives?
Orders are typically processed within 1 to 2 business days. Delivery times vary by region, but most standard orders arrive within 7 to 12 business days. You will receive a tracking number the moment it ships.
Do you ship internationally?
Yes, we ship to Shieldmaidens worldwide! Standard global shipping is available to almost every country, ensuring your piece reaches you safely no matter where you are.
Will I have to pay surprise customs fees?
To make your experience as smooth as possible, standard taxes and duties are calculated directly at checkout. The price you see is final, ensuring no hidden fees upon delivery.
Can I track my order once it ships?
Absolutely. The moment your package leaves our fulfillment center, you’ll receive an email with a tracking link so you can follow its journey right to your door.
Can I change my shipping address after I place an order?
If your order hasn’t been processed by our warehouse yet, yes! Contact our support team immediately after ordering, and we’ll do everything we can to update your details.
What does the name "Epic Loot" mean?
In legends and lore, "loot" is the rare treasure you earn after overcoming a great challenge. We chose this name because our jewelry is designed to represent your personal victories, milestones, and inner strength. Every piece is a well-deserved reward for the daily battles you conquer.
Are these pieces only for people with Norse heritage?
Not at all. The themes of inner strength, resilience, and empowerment are universal. Women from all over the world choose our rings to represent their own personal battles and victories.
Who is behind Epic Loot Jewelry?
Epic Loot is a family-run brand led by Eric and Jeremy, passionate entrepreneurs and mythology enthusiasts. Together, we design Nordic-inspired treasures reimagined for the modern world, focusing on authentic connections to help you wear your story.
METHOD 1: INSIDE DIAMETER
METHOD 2: STRING | CIRCUMFERENCE